In the Email Alerts section, select Yes for each notification you'd like to receive.
Just check your payments settings by following these steps: We can set up the email payment notification directly on your Merchant Service account. Thanks for checking in with us, lynnlynn1.e. There should be the option 'Email Alerts', but there isn't. They are NOT recurring payments, just normal payments from invoices. Can someone please help me figure out how to get emails for payments to invoices (Note. I've searched the community database and I can't find a valid answer on how to fix this issue.
For about 1 week we have not received those notifications at all either our clients after the pay the invoice online. Using Quickbooks Merchant Center, we were receiving emails about payments being received when a customer payed an invoice.